| 1 | Cherwell is to replace HPSC for Support tickets, change management, etc. |
| 2 | |
| 3 | Audio conference 5 August 2014 with Sean Armstrong and Kevin Jacobson: |
| 4 | Cherwell supports SAML authentication. |
| 5 | Cherwell can provision internal accounts 'on the fly' from attributes in SAML assertion. |
| 6 | |
| 7 | https://cherwellsupport.com/webhelp/CSM_Webhelp_4.3_EN/index.htm#5379.htm |
| 8 | |
| 9 | describes integration for institution-based authentication using SAML with explicit reference to Shibboleth. |
| 10 | |
| 11 | Kevin Jacobson is primary vendor contact. |